AI automation for diamond and jewellery businesses in Surat
Yukti AI builds WhatsApp automation, n8n workflows, custom ERP + CRM systems and AI assistants for diamond jewellery manufacturers, wholesalers and jewellery teams that need cleaner lead, order and follow-up systems.
Lumera CRM: ERP + CRM for a diamond jewellery manufacturer.
Yukti AI has built a live internal CRM for Lumera Fine Jewellery, designed around the operational needs of a diamond jewellery manufacturing business. This gives us a practical foundation for jewellery workflows, not just generic automation theory.
Where diamond and jewellery teams usually lose time.
WhatsApp Enquiries
Buyers ask for product details, prices, catalogues and availability across scattered chats with no structured lead capture.
Orders & Quotes
Custom requests, quotation follow-ups and status updates get tracked manually across sheets, calls and staff memory.
CRM Discipline
Lead source, stage, next action and owner visibility often break when sales activity stays inside chats and spreadsheets.
Automation systems for jewellery workflows.
Custom business systems
Internal tools for customer records, enquiries, order stages, team handoffs, daily activity and management visibility.
AI enquiry assistant
Capture buyer details, share catalogues, answer common questions and route qualified enquiries to sales.
Workflow automation
Connect CRM, sheets, WhatsApp, forms and alerts so follow-ups, reports and reminders run automatically.
Useful automations for diamond jewellery businesses.
Enquiry to CRM
WhatsApp enquiry comes in, AI captures details, CRM record is created and sales receives a complete lead summary.
Quotation follow-up
When a quote is pending, n8n schedules reminders, updates lead stage and gives the owner a daily stuck-opportunity report.
Daily business summary
Generate daily summaries for new leads, pending quotes, active orders, completed tasks and follow-ups due tomorrow.
Why work with a team that already understands jewellery businesses
Surat runs on diamonds and jewellery, and that trade has its own rhythm: enquiries move fast over WhatsApp, quotes get revised as designs change, and orders pass through multiple hands before they ship. A generic automation agency has to learn that from scratch. We've already built for it.
The Lumera CRM project is why: it's a live internal system for a diamond jewellery manufacturer, covering enquiry-to-order tracking, team handoffs and daily reporting. That means we're not starting from automation theory — we already know where jewellery teams lose time and what a working system needs to handle.
Tools we can use
- Custom ERP + CRM: web apps for orders, leads, customers, team tasks and reports.
- n8n: automation engine for alerts, reports, follow-ups and data sync.
- WhatsApp Business API: customer communication, enquiry capture and status updates.
- Google Gemini: AI summaries, reply drafting, lead classification and smart workflows.
- Sheets, databases and APIs: connect the tools the business already uses.